How can I reset my password?

If you forgot your password or otherwise need to reset it, you can do so by clicking Don't remember your password? on the login screen, as shown below.

You will be prompted to enter your email address. UrbanFootprint will send you an email to reset your password.

If you can't remember the email address associated with your account, you can contact UrbanFootprint Support through the online support tool by clicking the chat iconin the lower left corner of the screen. If the chat icon is not present, please email [e-mail] or contact your Customer Success Manager for help.