You can reach Customer Support from within UrbanFootprint by clicking the chat icon
in the lower left corner of the screen. If you can't see the icon, it's possible that ad-blocking software installed in your browser is preventing the online support tool from loading.
To enable online support, please add "urbanfootprint.com" as an approved domain. See the instructions below for common ad-blockers. If you use software from another provider, refer to their instructions on "whitelisting" sites.